Privacy Policy

This policy is pending final legal review. It is provided as a good-faith template and does not yet constitute final, legally binding terms.

This Privacy Policy explains how Corporate Cult Retail Pvt Ltd (“Corporate Cult”, “we”, “us”) collects, uses, stores, and protects your personal data when you visit our website or place an order. We aim to align with India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Data we collect

We collect the following categories of personal data:

Contact details you provide: name, email address, phone number.
Shipping and billing address for order fulfilment and invoicing.
Order and transaction details. Note: we do not store your card, UPI, or bank credentials — payments are processed by our payment gateway.
Technical data such as device, browser, and usage information collected via cookies and similar technologies.

2. Purpose of collection

We use your personal data only for the purposes for which it was collected:

To process, fulfil, and deliver your orders.
To generate GST-compliant tax invoices.
To provide customer support and respond to your queries.
To send transactional updates about your orders.
To improve our website and comply with legal obligations.

3. Consent

We collect and process your personal data on the basis of the consent you provide at the point of collection. Consent is sought through a clear affirmative action that is never pre-selected, and the purpose is stated at that point. You may withdraw your consent at any time by contacting us; withdrawal does not affect processing carried out before withdrawal.

4. Sharing and disclosure

We share personal data only with service providers who help us operate the store — for example, our payment gateway, logistics and courier partners, and communication providers — and only to the extent needed to perform those services. We do not sell your personal data.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes described above, including to meet accounting, tax, and other legal requirements.

6. Your rights

Subject to applicable law, you may request access to, correction of, or erasure of your personal data, and you may withdraw consent. To make a request, contact us at support@corporatecult.example.

7. Grievance officer

In accordance with applicable law, you may address any concern about the processing of your personal data to our Grievance Officer, Grievance Officer, at support@corporatecult.example. Full contact details are on our Contact Us page.